Support
Something not working, or an idea for what CanBake should do next? Get in touch and you will hear back.
Contact
Email contact@canbake.app. Replies usually arrive within a few days.
To help sort a problem out faster, include your device model, your iOS version, and the CanBake version shown at the bottom of the Account screen.
Common questions
Do I need an account to use CanBake?
No. CanBake works fully offline and every feature is available without signing in. An account only adds syncing between your own devices.
How do I sync my recipes to another device?
Sign in with the same Google or Apple account on both devices, from the Account screen. Your recipes, ingredients, schedules, and reminders will sync automatically.
My photos are missing on my second device
Photos sync separately from the recipes that reference them, and can take longer, especially on a slow connection. Open the Account screen and tap Sync, then give it a moment. If a photo still does not appear, the original device may not have finished uploading it yet.
How do I delete my account?
Open the Account screen and choose Delete account. This permanently removes your cloud account, all synced data, and all uploaded photos. Your recipes stay on the device you are using, so you can carry on without an account.
Will I lose my recipes if I delete my account?
No. Deleting your account removes your data from the cloud only. Everything on your device stays exactly as it is.
Can I get my data out of CanBake?
Not yet. Exporting recipes is planned. If this matters to you, say so by email and it will help set the priority.
I found a bug
Please report it. Describe what you did, what you expected, and what happened instead, and include a screenshot if you have one.